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Category: Patient-Facing  ·  Signals: Patient message · Care plan · Recent screener scores · Crisis-language criteria
Between-session support that listens, reflects, and stays in its lane. Crisis language never gated.

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Configuration

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Execution

  1. Receives a patient message in their preferred language
  2. Listens reflectively and within scope
  3. Detects crisis language by documented criteria
  4. Escalates to a human within seconds when crisis is detected
  5. Logs the conversation to the chart with privacy controls

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Composable experts

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Compliance guarantees

  • Crisis-language always escalates to a human, never to an agent
  • Coaching stays within the practice-defined scope
  • Conversations are logged with PHI controls and consent

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Endpoints

Canvas: therapy-agent node + guardrails for scope enforcement.
https://mintcdn.com/medera-357fd587/iC-6rAuwl-0aQSw_/icons/ui/layers.svg?fit=max&auto=format&n=iC-6rAuwl-0aQSw_&q=85&s=b19e6f39887a8a61762fcb53957d2271

Agentic Overview

Framework + 24 agents.
https://mintcdn.com/medera-357fd587/iC-6rAuwl-0aQSw_/icons/ui/puzzle.svg?fit=max&auto=format&n=iC-6rAuwl-0aQSw_&q=85&s=eba447b2f1e34fad34c796c184970d9d

Expert Registry

Typed expert registry.
https://mintcdn.com/medera-357fd587/iC-6rAuwl-0aQSw_/icons/ui/layout-dashboard.svg?fit=max&auto=format&n=iC-6rAuwl-0aQSw_&q=85&s=924f63310a2c475420e62629953c3d1c

Canvas

Compose your own workflow.
https://mintcdn.com/medera-357fd587/n1mgcc3nR2sq_PoL/icons/ui/terminal.svg?fit=max&auto=format&n=n1mgcc3nR2sq_PoL&q=85&s=a54c23f663622840fa7b900ec04462a5

API Reference

REST surface.