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Category: Patient-Facing  ·  Signals: Real-time text/voice · C-SSRS criteria · Practice escalation tree · On-call availability
Always-on across every patient touchpoint. Detect, escalate, document — never decide.

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Configuration

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Execution

  1. Monitors real-time text and voice for crisis language
  2. Classifies risk per C-SSRS-aligned criteria
  3. Triggers the practice escalation tree without agent gating
  4. Connects a human within seconds
  5. Logs the event and the response for audit

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Composable experts

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Compliance guarantees

  • Agent gating is NEVER allowed in the crisis path
  • Detection criteria are documented and configurable
  • Every crisis event is logged with the response and the follow-up

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Endpoints

Canvas: guardrails (suicide-language rule) + escalate. Care Orchestrator: INTAKE_RED_FLAG_DETECTED event.

Agentic Overview

Framework + 24 agents.

Expert Registry

Typed expert registry.

Canvas

Compose your own workflow.

API Reference

REST surface.