> ## Documentation Index
> Fetch the complete documentation index at: https://docs.medera.info/llms.txt
> Use this file to discover all available pages before exploring further.

# WSS /ws/call/{call_id}

> Real-time intake call updates

The AI Services expose a JWT-authenticated WebSocket for real-time intake call updates:

```text theme={"system"}

wss://api.medera.info/ws/call/{call_id}

```

Events emitted: `call-started`, `utterance-processed`, `task-extracted`, `call-ended`, `transcript-update`.

JWT is validated at connection time and scoped to the organization.