> ## Documentation Index
> Fetch the complete documentation index at: https://docs.medera.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Beginners' Guide to Agents

> How agents work in Medera, without jargon

This guide is for product and clinical teams new to LLM agents.

## What is an agent?

In Medera, an **agent** is a task-specific actor with:

1. A **typed configuration** — practice template, screener set, escalation policy, voice settings
2. A **documented execution flow** — every step is in this documentation
3. A bundle of **typed experts** — PHQ-9, C-SSRS, ICD-10, PubMed, Payer Policy, …
4. **Compliance guarantees** — e.g. crisis-language detection bypasses agent gating

## Why this matters

Generic LLMs hallucinate clinical claims.

Medera agents:

* Anchor claims to quoted spans, screener scores, or peer-reviewed citations

* Report confidence in calibrated bands (`VERY_HIGH` → `VERY_LOW`)

* Surface `unavailable` rather than fabricated values when signal quality is low

* Log every step to an immutable audit trail (`deployment_audit_log` for deployment actions, `phi_audit_logs` for PHI)

## First steps

1. Pick an agent from the [Agent Library](/agentic/agents/patient-intake)
2. Read the agent's configuration section
3. Use the Canvas to compose a workflow that includes the agent
4. Publish a version, deploy to sandbox, and execute via [/agentic/quickstart](/agentic/quickstart)