> ## Documentation Index
> Fetch the complete documentation index at: https://docs.medera.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Health Coach Agent

> Compassionate, evidence-based behavioral support.

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<Info>
  **Category:** Patient-Facing  ·  **Signals:** Patient message · Care plan · Recent screener scores · Crisis-language criteria
</Info>

Between-session support that listens, reflects, and stays in its lane. Crisis language never gated.

## Configuration

| Field           | Description                                   |
| :-------------- | :-------------------------------------------- |
| `scope`         | Practice scope-of-coaching definition         |
| `crisis_policy` | Crisis-language detection + escalation policy |
| `channel`       | Communication channel + timing                |
| `care_plan_id`  | Care plan tie-in + reporting                  |

## Execution

1. Receives a patient message in their preferred language
2. Listens reflectively and within scope
3. Detects crisis language by documented criteria
4. Escalates to a human within seconds when crisis is detected
5. Logs the conversation to the chart with privacy controls

## Composable experts

| Expert                          | Role                                    |
| :------------------------------ | :-------------------------------------- |
| **Reflective Listening Expert** | Boundaries, validation, scope           |
| **Crisis Detection Expert**     | C-SSRS-aligned crisis-language criteria |
| **Care Plan Expert**            | Tie-in to active plan + goals           |
| **Privacy Expert**              | PHI handling + consent controls         |

## Compliance guarantees

<Warning>
  * Crisis-language always escalates to a human, never to an agent

  * Coaching stays within the practice-defined scope

  * Conversations are logged with PHI controls and consent
</Warning>

## Endpoints

Canvas: `therapy-agent` node + `guardrails` for scope enforcement.

***

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