> ## Documentation Index
> Fetch the complete documentation index at: https://docs.medera.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Crisis Response Agent

> Immediate, documented response to crisis language — no AI gating.

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<Info>
  **Category:** Patient-Facing  ·  **Signals:** Real-time text/voice · C-SSRS criteria · Practice escalation tree · On-call availability
</Info>

Always-on across every patient touchpoint. Detect, escalate, document — never decide.

## Configuration

| Field             | Description                                 |
| :---------------- | :------------------------------------------ |
| `criteria`        | C-SSRS-aligned crisis-language criteria     |
| `escalation_tree` | Practice escalation tree + on-call schedule |
| `documentation`   | Documentation requirements                  |
| `safety_policy`   | Patient safety policy                       |

## Execution

1. Monitors real-time text and voice for crisis language
2. Classifies risk per C-SSRS-aligned criteria
3. Triggers the practice escalation tree without agent gating
4. Connects a human within seconds
5. Logs the event and the response for audit

## Composable experts

| Expert                      | Role                            |
| :-------------------------- | :------------------------------ |
| **Crisis Detection Expert** | C-SSRS-aligned criteria         |
| **Escalation Expert**       | Practice tree + on-call routing |
| **Documentation Expert**    | Event logging + follow-up       |
| **Safety Policy Expert**    | Configurable safety guardrails  |

## Compliance guarantees

<Warning>
  * Agent gating is NEVER allowed in the crisis path

  * Detection criteria are documented and configurable

  * Every crisis event is logged with the response and the follow-up
</Warning>

## Endpoints

Canvas: `guardrails` (suicide-language rule) + `escalate`.

Care Orchestrator: `INTAKE_RED_FLAG_DETECTED` event.

***

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